Details: 6 MONTHS MANUFACTURER'S QUALITY WARRANTY. If you have any problem after purchase within 6 months, pls go to the Order, choose: CONTACT SELLER. We will try our best to support you【Jack&Chris】is a trademark registered in the US, UK and other countries. Any unauthorized sellers will certainly bear the legal consequences of Copyright Infringement. About Us Jack&Chris Brand Bag Our brand are focus on high quality bag(handbags, wallet, backpack, shoulder tote and so on.), our sole aim is to produce high quality bag at an affordable price and make our customer happy. Customer Satisfaction We have a very high demand for quality and craft and we always check the bag before we ship to make our customers satisfaction. PLEASE NOTE：If you have any problem with the bag，just let me know,we will try our best to solve it for you. About The Colour Using Nikon Camera, all the item was photoed by ourself. PLEASE NOTE：That bag color may vary from the pictured sample as its made of original leather, canvas or other materials. Material: Top grain crazy-horse leather ▶ New bag may come with an obvious fresh beef smell, pls put it in a ventilate place, and it will fade away in 2~3 days. ▶ Some scratch will help add crazy-horse leather bag's character. If you don't like it, Wipe it softly with Pledge or any leather conditioner.This will help to lessen the scratch looking. ▶ Clean it with dry soft cloth when got stains.